Oferta: 1817/24/PS

Informacja

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Informacje o pracy
Nr referencyjny
1817/24/PS
Stanowisko
Trust & Safety Support Specialist
Obszar zawodowy
IT: IT Support/Serwisant/Konsultant/informatyk
Typ pracy
praca stała
Forma świadczenia pracy
hybrydowa
Typ kandydata
Student/Absolwent
Kraj
Polska
Województwo
dowolne województwo
Obowiązki
This role will provide fast, high-quality responses to requests for general support and issues around trust and safety, primarily focusing on the latter. You will assist with security-related questions and proactively identify gaps in the team’s expertise while helping improve the underlying processes. This position is crucial in ensuring that Grammarly users' requests are handled with care and precision. Keeping security and privacy concerns in mind is embedded in how Grammarly operates as an organization and is foundational to our culture.
Wymagania

Praca zgodna z obszarem kształcenia
nauki humanistyczne, nauki społeczne

Kierunki studiów
Any

Umiejętności IT
Opis Poziom
Systemy operacyjne / Mac OS X podstawowy

Języki
angielski C1 - zaawansowany


Kompetencje zawodowe / miękkie / społeczne
PotencjałKomunikatywność (poziom 2), Myślenie analityczne (poziom 3)
ZadaniaSumienność i dokładność (poziom 3)
LudzieOrientacja na klienta (poziom 2)
MotywacjaEtyka i profesjonalizm (poziom 3)
poziom 2 - samodzielne wykorzystywanie wiedzy i umiejętności, sprawne i efektywne działanie, dążenie do i osiąganie celów
poziom 3 - pomaganie, wspieranie, inspirowanie, przekraczanie celów, usprawnianie pracy, tworzenie nowych metod działania

Warunki zatrudnienia
Professional growth:
We believe that autonomy and trust are key to empowering our team members to do their best, most innovative work in a way that aligns with their interests, talents, and well-being. We also support professional development and advancement with training, coaching, and regular feedback.

A connected team:
Grammarly builds a product that helps people connect, and we apply this mindset to our own team. Our remote-first hybrid model enables a highly collaborative culture supported by our EAGER (ethical, adaptable, gritty, empathetic, and remarkable) values. We work to foster belonging among team members in a variety of ways. This includes our employee resource groups, Grammarly Circles, which promote connection among those with shared identities including BIPOC and LGBTQIA+ team members, women, and parents. We also celebrate our colleagues and accomplishments with global, local, and team-specific programs.
PLN brutto za całość
Professional growth:
We believe that autonomy and trust are key to empowering our team members to do their best, most innovative work in a way that aligns with their interests, talents, and well-being. We also support professional development and advancement with training, coaching, and regular feedback.

A connected team:
Grammarly builds a product that helps people connect, and we apply this mindset to our own team. Our remote-first hybrid model enables a highly collaborative culture supported by our EAGER (ethical, adaptable, gritty, empathetic, and remarkable) values. We work to foster belonging among team members in a variety of ways. This includes our employee resource groups, Grammarly Circles, which promote connection among those with shared identities including BIPOC and LGBTQIA+ team members, women, and parents. We also celebrate our colleagues and accomplishments with global, local, and team-specific programs.
09-04-2024
23-09-2024