Offer: 2052/24/PS

-Review, classify and/or remove content according to client guidelines, using specific tools and channels
-Understand and remain updated on changing client policies and guidelines
-Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
-Serve as an advocate for the user community
-Participate in process improvement initiatives that improve quality and efficiency of work
-Participate in continuous training programs and workgroup discussions for optimal development in the role
-Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe

Languages
English			B2 - upper intermediate
Kazakh			B2 - upper intermediate

Work Condition	Strong coping, emotional resilience, and stress-management skills -Excellent comprehension, communication, English and Kazakh skills -Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies -Strong attention to detail -Comfort synthesizing and analyzing information from multiple streams -Strong critical thinking and decision-making skills -Deep familiarity and passion for the internet, internet platforms, and internet culture -High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported​ -Ability to work well individually and as part of a team -Flexibility in meeting changing business needs in a fast-paced environment -Commitment to quality, efficiency, and effectiveness -Previous business process outsourcing, customer service, or content moderation experience is a plus -Willingness to work on a rotating schedule across a 7-day work week - morning, evening, or night shifts, depending on project needs. -Willingness to work from the office
Salary	---
Offer date	22-04-2024
Expiry date	22-05-2024